HVAC comparison
Housecall Pro schedules jobs. Relay answers the phone and fills your board.
See how Relay compares to Housecall Pro feature by feature.
Feature
Relay
Housecall Pro
AI call handling
✓AI receptionist answers calls 24/7, captures job details, and books on the spot
No AI call handling — missed calls need manual follow-up
Smart dispatch
✓AI-assisted dispatch considers tech location, availability, and job type
Basic drag-and-drop scheduling with no intelligent routing
Team chat
✓Built-in team messaging for dispatch coordination and job handoffs
No native team communication — techs use external messaging apps
Client messaging
✓Smart inbox with AI-suggested replies, job context, and full conversation history
Basic SMS notifications and appointment reminders only
Pricing
✓Simple per-tech pricing with all features included
Starts at $65+/mo, key features locked behind higher tiers
After-hours coverage
✓AI handles calls, texts, and booking requests outside business hours automatically
No after-hours automation — customers hit voicemail
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