Salon comparison
Fresha is free until you process a payment. Relay is smart from day one.
See how Relay compares to Fresha feature by feature.
Feature
Relay
Fresha
AI booking
✓AI auto-books from calls, texts, and messages — no manual scheduling needed
No AI features — all booking is client self-service or manual
Smart inbox
✓Unified inbox with AI-suggested replies and full client conversation history
Basic notifications and reminders, no unified messaging
Multi-location management
✓Per-location staff schedules, cross-location reporting, and easy switching
Multi-location available but limited coordination tools
Team features
✓Team chat, shift coordination, and per-stylist calendar management
No team communication or collaboration tools
Transparent pricing
✓Predictable per-staff pricing with no hidden transaction fees
Free scheduling but takes a cut on every payment processed through the platform
Call handling
✓AI receptionist captures missed calls and converts inquiries into appointments
No call handling — missed calls go unanswered
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