AI dispatch for service crews
Relay handles customer calls, schedules your techs, and keeps everyone informed — no office staff required.
Trusted by 500+ service businesses
How it works
Connect your number
Port your existing business phone number or get a new one in seconds.
Import your clients
Bring your client list from any platform with one-click CSV import.
Let AI handle the rest
Relay books appointments, replies to messages, and manages your calendar.
Everything your crew needs
Crew scheduling
Assign techs to jobs across zones and locations with drag-and-drop dispatch.
AI call handling
AI answers customer calls, pulls up job history, and schedules appointments.
Auto customer updates
Customers get automatic texts when the tech is en route, running late, or done.
Team coordination
No more group text chaos. Crews get organized channels and shared schedules.
Smart dispatching
AI suggests optimal tech assignment based on skills, location, and availability.
Job tracking
Full job history, customer notes, and equipment records — all in one place.
See it in action
Smart Inbox
An inbox that thinks for you
Urgent items surface first. AI reads every message, flags what needs attention, and tells you exactly what each client needs.
Simple, transparent pricing
No contracts. No hidden fees. Cancel anytime.
Feature comparison
| Feature | Starter | Team | Business |
|---|---|---|---|
| Staff seats | Up to 3 | Up to 15 | Unlimited |
| AI auto-replies | ✓ | ✓ | ✓ |
| AI call handling | ✓ | ✓ | ✓ |
| Smart inbox | ✓ | ✓ | ✓ |
| Online booking | ✓ | ✓ | ✓ |
| Client messaging (SMS) | 500/mo | 2,000/mo | 10,000/mo |
| Team chat | — | ✓ | ✓ |
| Multi-location | — | ✓ | ✓ |
| Swimlane scheduling | — | ✓ | ✓ |
| Per-staff pricing | — | ✓ | ✓ |
| Custom integrations | — | — | ✓ |
| API access | — | — | ✓ |
| Priority support | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
Usage-based add-ons
Pay only for what you use beyond your plan limits.
What our customers say
“My techs know where to go, my customers get updates, and I stopped answering the phone at dinner.”
“We went from 3 missed calls a day to zero. The AI books the appointments before I even see them.”
“Dispatching used to take me an hour every morning. Now it takes 5 minutes.”
Ready to stop missing calls?
Try Relay for 14 days. No credit card required.